Policy

Privacy Policy

Last updated: 13 August 2026

Monu Enterprises ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

1. Information We Collect

• Account information: full name, email address, phone number, and password (stored securely as an encrypted hash — we never store plain-text passwords).
• Order information: delivery address, city, state, pincode, and the products you order.
• Payment information: we do not collect or store your card, UPI, or bank details. All online payments are processed directly by our payment gateway partner under their own security standards (PCI-DSS compliant).
• Usage data: basic technical information such as browser type and pages visited, used only to keep the website running smoothly and securely.

2. How We Use Your Information

• To process and deliver your orders.
• To create and manage your account, including order history.
• To communicate with you about your order status, delivery updates, or customer support requests.
• To improve our website, products, and service quality.
• To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We share information only with:

• Payment gateway partners, solely to process your online payment securely.
• Delivery personnel/logistics partners, solely to fulfil your order.
• Government or regulatory authorities, where required by law.

4. Data Security

We use industry-standard measures — including password hashing and secure database access — to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Sessions

We use session cookies to keep you logged in and to remember items in your cart. These are essential to the functioning of the website and do not track you across other sites.

6. Your Rights

You may request access to, correction of, or deletion of your personal data held by us at any time by contacting us at monuenterprises511@gmail.com. We will respond to reasonable requests within a reasonable timeframe.

7. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

9. Contact Us

For any privacy-related questions or requests, contact us:

• Monu Enterprises
• H.No. 0, Barati Nagar, Lalauli Road, Bindki, Malwan, Fatehpur, Uttar Pradesh — 212635
• Phone: +91 6307209107
• Email: monuenterprises511@gmail.com